Last updated: October 7, 2026
Cromford Associates LLC is committed to protecting your privacy. This Privacy Policy applies to the Cromford® Report website and governs data collection and usage. Cromford Associates LLC will only share your information with outside parties in the ways described in this policy, or if we are required to do so by law or in the good-faith belief that such action is necessary to conform to the law, cooperate with law enforcement agencies, or comply with a legal process served on our website. By using the Cromford® Report website, you consent to the data practices described in this policy.
Collection of your personal information
For registered members, the website collects personally identifiable information, such as your email address, name, home or work address, or telephone number.
Information about your computer hardware and software is also logged. This can include your IP address, browser type, domain names, access times, and referring website addresses. Cromford Associates LLC uses this information to operate the service, to maintain its quality, and to provide general statistics about use of the website.
Viewing records and marked copies
When you view a chart, table, or post as a member, we record your account, your name, your IP address, the date and time, the page you viewed, and your browser type.
The pages you view are also marked for you: a visible “Prepared for” line with your name and the time, and an invisible mark that lets us identify the viewing a copy came from, as described in section 4 of our Terms of Use.
We use these records and marks only to protect our content, to enforce our Terms of Use, including the rules on shared logins and on sharing with other real estate professionals, and to understand how the site is used. We do not sell them or use them for advertising.
Access records are normally kept for up to one year. Records linked to marked copies are kept for as long as they may be needed to trace a copy back to its source and enforce our Terms of Use.
Use of your personal information
We collect and use your personal information to operate the website and deliver the services you have requested. We may also use it to tell you about other products or services available from Cromford Associates LLC, or to ask your opinion of current or potential services.
Cromford Associates LLC does not sell, rent, or lease its customer lists to third parties. We may share data with trusted partners who help us provide customer support, send email, or process payments. Those partners may use your personal information only to provide these services to us, and they are required to keep it confidential.
Cromford Associates LLC will disclose your personal information, without notice, only if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the law or comply with legal process served on Cromford Associates LLC or the site; (b) protect and defend the rights or property of Cromford Associates LLC, including enforcing our Terms of Use; or (c) act in urgent circumstances to protect the personal safety of users of the website or the public.
Use of cookies
The website uses cookies to keep you logged in and to manage your access. A cookie is a small text file placed on your device by a web server. Cookies cannot be used to run programs or deliver viruses to your computer, and they can only be read by a web server in the domain that issued them.
Most web browsers accept cookies automatically, but you can usually change your browser settings to decline them. If you decline cookies, you will not be able to log in or use the member areas of the site.
Links to other websites
We encourage you to review the privacy statements of websites we link to, so that you understand how they collect, use, and share your information. Cromford Associates LLC is not responsible for the privacy statements or other content of websites outside the Cromford® Report website.
Security of your personal information
Cromford Associates LLC protects your personal information from unauthorized access, use, or disclosure. Personal information you provide is held on computer servers in a controlled, secure environment. Payment details such as credit card numbers are handled by our payment processors and are protected in transit by encryption.
Changes to this policy
We will update this policy from time to time and post the new version on this page with its date. We encourage you to review it periodically.
Contact information
Cromford Associates LLC welcomes your comments regarding this Privacy Policy. If you believe we have not followed it, please contact us at admin@cromfordreport.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.